Shipping policy

Shipping Policy for California Sun Honey

Thank you for shopping with California Sun Honey! We want to ensure your order arrives quickly and safely. Please read the following details regarding our shipping process.

Processing Time

All orders are processed within 2-3 business days. Orders placed after 12:00 PM PST will be processed the next business day. Please note that orders are not shipped or delivered on weekends or holidays.

Shipping Methods and Rates

We offer the following shipping method:

• Standard Shipping (3-5 business days): A flat rate of $5.99 for all orders.
• Expedited shipping is not currently available.

Shipping Address

Please ensure that your shipping address is correct when placing an order. California Sun Honey cannot be held responsible for packages that are lost or delayed due to incorrect address details provided at checkout. If you need to update your shipping address after placing an order, please contact us immediately at info@californiasunhoney.com.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your package’s journey using the tracking link provided in the email. Please allow 24-48 hours for the tracking information to update.

Delivery Delays

While we strive to ensure timely delivery, certain factors such as weather, holidays, and carrier delays may cause shipping delays. California Sun Honey is not responsible for any shipping delays beyond our control. If your order is significantly delayed, please contact us, and we will assist you with any concerns.

Lost or Stolen Packages

If your package is lost or stolen in transit, please contact us at info@californiasunhoney.com. We will do our best to assist with locating the package. If the carrier confirms a lost package, we will work with you to determine the best solution.

International Shipping

At this time, we only ship within the United States. We do not offer international shipping at the moment, but we may expand our shipping options in the future.

Shipping Restrictions

• We cannot ship to P.O. Boxes. Please ensure you provide a valid street address for your order.
• California Sun Honey does not ship to certain locations that may have restrictions on the shipment of consumable products like honey. If there are any restrictions in your area, we will notify you before processing your order.

If you have any questions about your shipping options or need assistance with your order, feel free to contact us at info@californiasunhoney.com.